MAXHUB Manuals & User Guides

MAXHUB is a world-leading solution provider of LCD driver products and interactive technologies, operating under the CVTE Group (Guangzhou Shirui Electronics Co., Ltd.). Committed to creating efficient and immersive collaborative environments, MAXHUB designs products optimized for conferencing, education, hospitality, and digital signage.

The brand's portfolio includes high-definition interactive flat panels (IFPs), Unified Communication (UC) PTZ cameras, video bars, speakerphones, and smart lecterns. By integrating cutting-edge audio-visual technology with intelligent software, MAXHUB aims to enhance team creativity and productivity worldwide.

• How do I clean the screen of my MAXHUB device?

  Unplug the power cable before cleaning. Use a soft, dustless, dry cloth. Do not use water or spray-type detergents directly on the unit. For deep cleaning, contact an authorized service center.

• What should I do if my MAXHUB interactive flat panel does not turn on?

  First, check if the AC switch is flipped to 'I' (On). Ensure the AC cable is securely connected. If the issue persists, check the power status indicators or try a different power outlet.

• Why does fog sometimes appear on the Smart Lectern screen?

  Fog may appear due to temperature differences between the screen and the external environment, causing condensation on the tempered glass. This does not affect normal use and typically evaporates after the machine has been running for several hours.

• How do I update the firmware on MAXHUB devices?

  Firmware updates can typically be performed via the specific device's settings menu when connected to the internet, or by downloading the latest firmware from the MAXHUB Support/Download Center website and using a USB drive.

• My MAXHUB speakerphone is not producing sound. What should I check?

  Check if the volume is turned up and not muted. Ensure the correct audio source input is selected on your connected device. Verify that the USB or Bluetooth connection is secure.